Bellhop

UI/UX

Overview

In 2019, I lead Bellhop through an identity rebrand and website redesign. Our goal was to refresh the brand and renew the energy of our company by creating a seamless booking experience with transparent pricing models and personal profile with self-serviced move management. This required a balancing act of keeping the company’s focus and core values at the forefront of our product while also allowing us to grow and change as a company. In addition to the rebrand, we conducted customer journey maps, iterative prototyping and user testing which lead us to a create an engaging CMS for the marketing team built with branded component modules, a new design system with scalable web components, and a salad bar of engaging content for rapid iterations.

CLIENTS

Bellhop

Year

2019-2020

category

UI/UX

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I have had the honor of learning from and being lead by Charlie since 2013. In the 7 years that we have worked together Charlie has shared a lifetime worth of wisdom, guidance and friendship with me - he has made me a better designer and a better man. Charlie's passion for design and for people is contagious, the way he invests in his team and the people he works with is unparalleled. Charlie is one of the most talented designers I have ever been around and he is one of the most charismatic, encouraging and supportive leaders I have ever known. The value that Charlie adds to products, teams and individuals is not only rare, it is unmeasurable.

Brandon Plummer, Product Design at Bellhop